All products on this website are digital, and delivered via the world wide web. This means delivery is instant. As soon as your credit card clears, you'll be re-directed to the download page. NO "HARD-COPY" BOOKS WILL BE SHIPPED.

Please understand, no one, can guarantee the success of your biodiesel project. I can't either. That is up to your own determination and willingness. Not mine. What I guarantee is the quality of our products.

In the unlikely event that you are unsatisfied with any of our products (The refund rate on all our products is extremely low...1% (5% is considered "normal" in the industry) our guarantee is ironclad.

Simply put, we stand behind our products 100%.

No, ifs, ands, or buts. Well, there is ONE "but"...

We no longer will refund on the excuse of "I didn't know it was an ebook...I thought it was a hard cover..."

Come on, give me a break. You need to be more original than that. This is plastered all over this website, underneath every "Add to Cart" button, on every sales page. If you haven't figured out that all the products on this website are digital, I can't help you.

But for anything else, we guarantee you a no hassle, refund for any reason. Keep the product for up to 30 days. Simply email us and cut and paste your receipt that you received with your order, that you are unsatified with the product (We would like to know why, simply for future improvements, and to make the product better.)That's all there is to it.

We are committed to returning customer sales and are willing to do anything and everything to insure a superb customer experience.

YOU HAVE ABSOLUTELY NOTHING TO LOSE. PERIOD. NADA. ZIP. ZERO. I'm willing to take all the risk.

There is however, something you should know:

Your eBook WILL BE DISABLED. You won't be able to open it, or use it.

1. 1.) Simply email us and cut and paste your receipt that you received with your order. (I need the receipt to track your order!)
2. 2.) Put "refund" in the subject line.

 EMail to: dsieg (at) making-biodiesel-books (dot) com or

dsieg58 (at) yahoo (dot) com